DevOps focusses on the software engineering value stream from “idea” to “production”, but there are 6 more value streams that are an essential ingredient for any digital operating model.

This presentation describes the 7 essential value streams needed in a modern digital operating model, to optimize the value delivery and flow in your organization. Value streams are becoming key ingredients of a Digital Operating Model. Most often DevOps teams focus on the software engineer value stream, involved in the planning, design, build, test and deploy new features into production. But there are more value streams in a digital organization which needs to be carefully designed and implemented, with the right set of processes, tools, metrics and data flows. For example: Request to Fulfill (to provide an optimal consumption experience), Detect to Correct (to detect and resolve issues in production).

Rob Akershoek is senior IT Management / DevOps architect at DXC and Co-Chair of the IT4IT Forum within The Open Group. He helps IT organizations to transform to become a lean and agile service provider, ready to manage the new digital ecosystem consisting of a hybrid cloud and multi-vendor sourcing landscape. He is architecting the new IT organization combining standards, practices, and concepts such as IT4IT, TOGAF, Scaled Agile Frameworks (such as SAFe), NIST, Agile Development, Site Reliability Engineering (SRE), Scrum, DevOps and Continuous Delivery, Security Management with established IT service management methodologies (such as ITIL). He assists IT organizations in their IT automation journey covering the entire IT value chain including portfolio management, the DevOps toolchain including CI/CD, test management, monitoring and event management, risk and security management, ITSM, CMDB, cloud orchestration, etc. Rob Akershoek is author of numerous articles and author the IT4IT management guide (managing the business of IT).

For more information about Rob Akershoek visit:

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