How teams are having (or not having) conversations is a primary contributor to many of the challenges teams face. The structure of the conversation is often the source of conflict and breakdown in the team dynamics.

How can facilitators unlock the collective intelligence that exists within teams and help them see the structural pattern of their conversations, so they can change it, in order to have the conversations they need to have?

We’ll explore the use of Structural Dynamics for learning to ‘read the room’ using four elements for all face-to-face communication.

Outcomes:

• Learn a language for how to ‘read the room’ and describe the structure of what’s happening in conversations
• Explore the four elements of all face-to-face communications
• Learn the benefits of each element and the traps of ‘stuck patterns’
• Learn techniques that can be used to create more effective conversations